Refund policy

Classic Creations Jewellers aims to deliver exceptional customer experience, however, if you find yourself unhappy with your online purchase, we will happily return your full purchases within 14 days of receiving your purchase, excluding sale and discounted items for a full refund or store credit. For all discounted merchandise, we may only offer exchange or store credit. At this time, all resized, engraved, altered or customer jewellery is not eligible for a return.

Classic Creations does not offer refunds or exchanges on lab grown diamond products. All sales on lab grown diamonds are final. 

Returns may be shipped back or returns to Classic Creations accompanied by a sale receipt, original packaging and any additional documents accompanying the original purchase. All items shipped, must be properly packaged and insured for the full retail value and addressed as follows: 

Classic Creations 
77 Billy Bishop Way
Unit B3
Toronto, ON M3K 0C2